What would you have done differently?

What would you do differently?

What a powerful question.

They say hindsight is 20/20...

So looking back on that interaction with the bully you had today, what would you do differently? Did he or she say something that caused you to cringe, or question your own abilities? What did you do to react? What could you have done differently, now in hindsight? Is there something you can do now to be proactive, rather than reactive?

Looking back now while it's fresh in your mind, what would you have done differently?

I don't have an answer for you. You were there, and you felt your own emotions. So you have to answer this one yourself, but let me give you a little encouragement.

We consistently receive evaluation from other people, all the time. A particularly obvious person is the manager or human resources department at work. They are assigned the task of evaluating everyone in the company, and while they do many things to make the process easier and less damaging to the work force (such as calling them "reviews," "goal-setting," and "career development"), really, they are evaluating you and your work.

But what about you - do you ever evaluate yourself or your "work?" Self-evaluation is one of the most important kinds of evaluation, because only you know what really transpired and why you acted a certain way. But did you underperform or overperform? Did you do everything in your power to show the bully you weren't the victim type? What could you have done differently to make that interaction better and more comfortable for you?

The only way we can learn to defend ourselves is to learn from the past. Evaluate the situation, come up with solutions to the challenge, and try again. Don't allow your fears of the bully or what will become of you as a result of your standing your ground to get in the way - don't let him or her stop you from achieving your goals.

Recommended Exercise:

Take a few moments to jot down a few notes about the most recent interaction you had with the bully, just to help you remember what happened.

Now, make a few bullet points and answer the following questions:

During the interaction I felt:
(Ex. scared, annoyed, frustrated, angry)

And my nonverbal communication showed it, because I was:
(Ex. looking down, not looking the bully in the eye, folding my arms in across my chest)

I felt this way particularly because:
(Ex. I was being yelled at in front of a peer)

Next time I have an interaction with the bully, I will:
(Ex. stand with my hands on my hips, look the bully in the eye, and address the bully with confidence in my voice because I know what I am talking about)

Give it a try...

Don't be a victim of your own perception

We are victims of our own perception. We make judgment calls all day long about the people we come across and the places we go. We perceive the situation we're in with the bully as a reality, where there's nothing that can be done about it - because it's a reality. But you can change your perception, and therefore you can change your reality.

When you get to work, do you think about how horrible your day is going to be because of that mean ol' bully? What about going to work and thinking about how positive your day will be because you are better than that little twirp who goes out of his way to make you miserable? Instead of harping on the asshole with your co-workers, and dwelling in how much you despise him, start gearing your co-worker conversations towards how much you like each other, your jobs and your company. Don't focus on the negativity the bully brings to your workplace.

As you change your perception of your situation you'll notice your reality will change. Your perception can in fact be rewarding, if you focus on staying positive.

Don't be a victim of your own perception, change your attitudes, change your life.

Manager Troubles

Borrowed from blog posted by Evil HR Lady at:
http://evilhrlady.blogspot.com/2008/03/manager-troubles.html

(I had to do it - I love her answer.)


Manager Troubles

What is the best way to deal with a team leader who is constantly putting others down verbally, cussing me and other employees, and milking the time clock for overtime? I have been to the HR dept. here and all they have done is get my team leader to sign a paper saying he will not use inappropriate language. Of course he never quit being a jerk. It's getting very frustrating for me.

I am a maintenance clerk at a company that makes car parts. I am responsible for ordering whatever maintenance needs and doing inventory on a monthly basis on the parts we have. Other people who have had my job in the past have been to seminars to learn about maintenance duties and the programs that I use, but when I ask if there is anything I can do to further my knowledge they tell me I can't go. I feel really ignored and looked over.

Please help if you have any suggestions on how to deal with this or at least how I can make my days go a little smoother. My motivation for my job is just about disappearing.

Unfortunately, being a jerk isn't illegal, as long as he's an equal opportunity jerk, which I'll assume that he is.

I'm going to caution you right now, that my advice may result in you being fired for insubordination, depending on how much power your team lead has and how wimpy your HR department is. I'm sure my brilliant readers will have better advice that will magically turn your team lead into the nicest person on the planet, but I don't know what that is.

First, I'm going to ask you to read something that you'll think is totally bizarre in relationship to your question. This is an account of a woman who thought she was going to be attacked and how she handled it. For those of you too lazy to click, a brief summary is that she was in a parking garage, alone, and there was a man there not acting how one would expect. As she's walking in, she knows he's behind her.

This is what happened next:
Then I abruptly turn around and ask “Can I help you with something?” while making sure to stare straight in his face. When I did this, I discovered he was not more than a couple steps behind me. He had gotten way too close. My abrupt turn and question caught the Character off guard. The look on his face was priceless. He managed to mumble a ‘no’ and walked past me as I stood there watching him.

The security camera later shows him running away--not what a normal person would have done in the parking lot.

Why do I share this? Because jerks are jerks because they can be and no one objects. This potential criminal changed his action when someone objected. I think you can apply the same concept to your team lead.

The next time he's a jerk, say calmly, "That behavior is not appropriate and I won't be treated like that." This is especially effective if there are other people in the room. If he continues to yell or undermine or whatever, just repeat, "You are still acting inappropriately. I am happy to do whatever work is necessary, but I will be treated with respect.

"The first time you do this he will probably be so shocked he won't know what to say. Or, he may fire you. As I said, there is definitely danger in this, but I've found that bullies really are so not used to being confronted that it stops them in their tracks.

As for training, stop asking if there is anything you can do to improve your skills. Start asking directly. "There is a training class for X on June 5th and 6th at Y location. This would directly benefit my position because it would teach me Z. I've filled out the registration form and I just need your signature."

I'd be shocked if he said no, but if he does, then be prepared. "Is there a specific reason I can't go? The three previous people in this job attended this class." or "If there is a scheduling conflict, it will be taught again in September. I'll go then. Here's the form for that."

Force him to give you a reason why you can't go. As I said, this may fail miserably and you may get fired (and never come here for advice again! Although, think of the free time you'll have to surf the net!), but you don't have a great desire to stay there anyway. Polish up your resume before you start your jerk training. Document EVERYTHING. This will be needed proof when you apply for unemployment.